FAQ > General Appointments


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How can I book a free scan appointment?

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It’s easy: online, by phone or in person in one of over 35 bestsmile practices throughout Switzerland.

Book an appointment

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How long does the 3D scan take?

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The 3D scan of your jaws only takes a few minutes. But we set aside half an hour for your first appointment in order to discuss all the details and the initial treatment prognosis with you.

Can I come to the appointment without an OPT X-ray?

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You may come to the first appointment without an OPT X-ray, which you may bring us later. If you do not have an X-ray, we would be happy to take one for you for CHF 100. The most important thing is that we get your X-ray before your second appointment.

Can I reschedule my appointment?

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You may reschedule your appointment 24 hours in advance. The easiest way is to call us so that we can arrange a new appointment together.

What can I do if I am running late for my appointment?

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Please call us. We may still have an open time slot when you arrive. Otherwise we will arrange a new appointment together, but there might be additional fees.

Is your question not included?

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